Terms, Conditions and Regulations

REGISTRATION

All students will be required to complete a registration / enrolment form before attending a course.

Information given will be kept confidential however we reserve the right to pass on information to appropriate government departments and the Police. Student registration must take place before a place on a course is offered.

NON-ARRIVAL / CANCELLATIONS

Refunds of course fees paid in advance will be given under the following circumstances:

100% of course fees if course is cancelled 12 weeks or more in advance.
80% of course fee if course is cancelled 8-11 weeks in advance.
50% of course fee if course is cancelled 4-10 weeks in advance.
25% of course fee if course is cancelled 2-3 weeks in advance.
If a student arrives within 4 weeks after the booked start date a new start date will be offered.

We will sometimes refund course fees paid in advance if an individual has extenuating circumstances such as illness or family bereavement.

NON-ATTENDANCE

We will not give any refunds of course fees for classes missed by students.
We reserves the right to cancel a course if attendance by a student falls below 80%. This percentage will only be calculated after 2 weeks.
Non-attendance by non-EU nationals will be reported to the appropriate government authorities.

MISCONDUCT – Students will be given a written warning for:

Repeated absence / tardiness without reasonable cause
Bullying *
Abusive behaviour*
Misuse of computers / internet (e.g. viewing inappropriate web content)
Consuming food in class
Repeated failure to complete coursework and homework without reasonable cause

GROSS MISCONDUCT – Students will be excluded from school without reimbursement of fees for:

Violent behaviour
Bullying
Consuming alcohol and / or illegal substances / Being drunk on school premises
Smoking inside school building
Theft or wilful damage to school property
3 written warnings
Racial abuse to other students / staff *

In addition to the rules set out above, we request that all students:

Behave in a polite and kind manner to all other students
Dress in an appropriate manner
Refrain from consuming food and hot drinks outside the common room / kitchen

*How to recognise bullying / aggressive / racist behaviour and what you should do:

Bullying – Bullying is when a student or member of staff attempts to intimidate another student or member of staff physically or mentally or when they make insulting comments.

Racial Abuse – Racial abuse is when a student or member of staff makes unpleasant comments about another student or members of staff’s colour, nationality and / or religion.

Abusive behaviour – Abusive behaviour is when a student or member of staff makes unpleasant comments about someone else’s physical appearance and / or intellectual ability.

What you should do:

If you see or hear about any of these types of behaviour you should IMMEDIATELY inform a member of the school staff. If you prefer, you may do it in writing. DO NOT try to deal with the situation by yourself. DO NOT approach or respond to a student who is behaving in a bad way.